Screen Shot 2018-03-01 at 14.28.48 Facebook square white large Twitter circle white large Tel white large

01509 351008

2019 Holiday Dates firework Order Your Brochure HERE speech bubble 3

Frequently Asked Questions (FAQs)

speech bubble 3

Where do we stay?

We stay in dementia friendly luxury holiday properties with easy to follow floor plans suitable for guests with mobility issues and pre-inspected by MfY for suitability. All bedrooms are ensuite, we provide a range of sleeping and bathroom option.

spech

What is MyTime?

MyTime is the oppurtunity for couples or individuals to relax and do their own thing with support available, should it be needed. This could be doing activities in the couple of hours after breakfast, on excursions or in the evening at the property.

speech bubble 3

What does a typical day on a MindforYou Holiday look like?

Typically, breakfast is served at 9am and consists of a 'Full English' or Continental, followed by MyTime from 10am-11.30am. Here, our staff provide stimulating activities for indivduals or groups before heading out to lunch around noon. Lunch is generally in a cafe en route or at the location of our afternoon excursion. We return to the property around 4.30pm so you can relax before dinner at 6.30pm. Following dinner we all get together and enjoy one another's company over the dinner table and maybe enjoy some music or games until 9pm. After 9pm you can relax before bed while MfY staff catch up with their families.

spech

Why do MindforYou visit us before our holiday?

We like to get to know you, understand your needs and re-assure you about any concerns you may have. This is best acheived by speaking face to face with a member of staff who will be with you on holiday. We visit you to go through details in your Support Questionnaire.

speech bubble 3

How long is the holiday?

All our holidays are five days, Monday to Friday.

How many guests are there on a holiday?

We accommodate a maximum of ten guests, normally five people living with dementia and their carers.

speech bubble 3

What activities do we do in the house?

We have a range of different activities available including jigsaws, dominoes, puzzles, flower arranging, reiki, seated exercises, dance, mindfulness colouring, pampering sessions, bingo and different sensory games.

spech

Is a MindforYou Holiday right for me?

MfY provide an environment for everyone at all stages of their dementia journey. While we try and cater for everyone's needs, we cannot accommodate people who require personal care more than twice a day.  

speech bubble 3

Can I have my current care package on holiday?

Yes. MfY can transfer your current home care package to the holiday property whilst you are away with us. We liase with your current and holiday care provider to make it as stress free as possible.

spech spech

What if I feel unwell on the holiday?

Speak to a member of MfY staff immediately. We will arrnage doctor's appointments. Should you become ill please provide us with an emergency contact on your Support Questionnaire in case you need to be taken home.

speech bubble 3

Do MindforYou provide assitance equipment/aids?

Yes. We can provide a list on request, examples of which include grab rails, incontinence sheets, wheel chairs, night lights, raised toilet seat etc.

spech

Are laundry facilities available at the property?

There are laundry facilities at every holiday property. If an 'accident' were to occur then MfY staff are on hand and there to help.

Can MfY accommodate my specific dietary requirements?

Yes. All food is 'home cooked'. We personalise our menus around guest preferences. This means we can cater to any dietary requirements or specific tastes while at the property. When out for lunch we check that cafes are dementia friendly and accommodate your needs beforehand.

speech bubble 3

Can you accommodate guests that want to come on their own?

Yes. However we will need to implement our single person sumplement which is our Gold package and a half. This is because the guest will require their own dedicated member of staff to accompany them.

spech

What if my loved one becomes agitated?

All our staff have experience of these situations and plans are in place that provide different distraction techniques to support both of you should the need arise.

speech bubble 3

What happens if my health declines before the holiday?

Get in touch with MfY immediately to discuss your situation and options. If needed, we will work with you to identify possibilities of postponing your holiday.

spech

Should I take out travel insurance?

Definitely. MfY recommend FISH insurance - specialised disability insurance experts - telephone 0333 331 3770. If you need to cancel your holiday, you need to do so at least 60 days prior to your holiday.

faq 1 faq 2 IMG_3858 Fish-logo